Onboarding Gaps
New hires are figuring it out on their own. There’s no consistent process, no structure, and first impressions are being left to chance.
HR Consultant · SHRM-CPBoutique
Boutique
HR
People strategy for creative agencies. We build the HR infrastructure that supports your team and powers your growth.
Let's Talk
Marcella Schoner — Founder6+Years in HR
500+Employees Supported
6Organizations
The Belief
HR that supports people
and powers
the business.
Creative agencies move fast. But without solid HR foundations, speed creates chaos instead of momentum. We build the people infrastructure that lets you grow without breaking.
The Challenge
Growth without the right people infrastructure stalls.
Culture Without Structure
You have a great culture — but no systems to protect it. Performance issues linger. Good people leave because bad situations go unaddressed.
Compliance Blind Spots
Policies haven’t kept up with headcount. You’re one audit, one termination, or one employee complaint away from a real problem.
You don't need to figure this out alone.
Who We Work WithThis might be
This might be
a fitif…
- You’re a creative or marketing agency that’s outgrown ad hoc people management
- You need someone who can build onboarding, policies, and compliance from scratch
- You want an HR partner who understands creative teams — not just corporate playbooks
- You’re ready to invest in your people infrastructure, not just react to problems
What We DoHR support
HR support
at every stage.
01
HR Assessment & Roadmap
A focused look at where your people operations stand today — and a clear plan for where they need to go.
02
People Operations Buildout
Hands-on design and implementation of the HR infrastructure your growing team actually needs.
03
Embedded HR Partnership
A dedicated, experienced HR leader integrated into your team — without the overhead of a full-time hire.
The RoadmapFrom assessment
From assessment
to independence.
01
Discovery
I learn your business, your team, and your current HR landscape.
02
Strategy
I build a prioritized roadmap. We align on what to tackle first.
03
Build
I implement the systems, policies, and programs your team needs.
04
Sustain
Training, documentation, and handoff so your team owns it.
“Marcella is an exceptional HR professional who brings both expertise and genuine care to everything she does. From day one, she ensured my onboarding experience was smooth and thorough, quickly addressing any issues that came up. Her commitment to helping others succeed is unmatched.”
“It’s rare to find someone in HR who is accessible, empathetic and has deep knowledge of the team’s needs. She always has all the answers and responds immediately no matter how big or small the ask. She’s fast, super smart and remembers everything. Any team would be lucky to have her!”
The FounderMarcella
Marcella
Schoner
Marcella is an HR professional with 6+ years of experience building people operations for creative agencies, marketing firms, and growing companies. She holds a Master's in Human Resource Management from Rutgers SMLR and is a SHRM Certified Professional.
Her career spans Ogilvy, Village Marketing, Magrino Public Relations, and Community Boost. Her approach is hands-on, people-first, and built for the pace of creative teams.
“HR should be a driver of culture and business performance — not just a compliance function.”
Why I Do This
I got into HR because I believe the people side of a business is the business. When your team feels supported, informed, and set up to do their best work, everything else follows.
— Marcella
Ready to
talk?
Whether you need a full HR buildout or just a second opinion on a people challenge, we'd love to hear from you.